TERMS OF SERVICE
By accessing GriefPlan Online Program (the “Program”) from Dr. Jason Troyer (the “Company,” “I,” or “me”), you and the Company agree to the following legal terms and conditions, without modification, and you acknowledge reading them:
LIABILITY WAIVER
The instructions and advice given in the videos are not intended to replace medical or psychological advice. Please seek a local mental health professional if you are experiencing distress related to depression, anxiety, or concerns about self-harm or self-injury. In no way will the creators, authors and publishers of this program or any persons associated with the foregoing be held responsible for any injuries or problems that may occur due to the use of the program or advice contained within. The creators, authors, and publishers of this program disclaim any liabilities or loss in connection with the advice contained herein.
ACCESS TO PROGRAM
The Program includes, but is not limited, to course content, written content, recorded video and audio content, and course materials (collectively, “Materials”). The Program and Materials may only be accessed by you - the individual who is the customer on record with the Company. You agree that the Program and Materials, including any usernames or passwords, may only be used by you as permitted herein and may not be sold or distributed without the Company’s express written consent. Your access to the Program may be revoked for failure to abide by these Terms of Service or for failure to make timely and full payments to the Company for your purchase of the Program.
In order to use the Program, you may be required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any registration information you provide will always be accurate, correct and up to date.
PRIVACY POLICY
I collect information you provide directly to me. For example, I collect information when you create an online account, sign up to receive my emails, communicate with me on this site or via third-party social media sites, and place an order on the site. The type of information I may collect include your: name, email address, products ordered , and purchase date. I will use this information to: provide the products and services you request, process transactions and send you related information, including confirmations and receipts, respond to your comments, questions and requests and provide customer service, communicate with you about products, services, offers, promotions, and provide news and information I think will be of interest to you, send you technical notices, updates, security alerts and support and administrative messages. With that said, you agree that your name and email will be included on my e-mail lists, for course-related emails, as well as other newsletter updates. You may unsubscribe at any time, but be aware that if you unsubscribe before the GriefPlan program is complete, you may miss out on important course communications.
You agree that the Program and Materials contain proprietary information that is owned by the Company and is protected by copyright, trademark and other applicable intellectual property laws. You will not use the Program or Materials in a manner that constitutes an infringement of the Company’s rights or that has not been authorized by the Company. The use of the Company’s Program or Materials, except as permitted herein, is strictly prohibited and infringes on the intellectual property rights of the Company and may subject you to civil and criminal penalties, including possible monetary damages, for infringement on the Company’s intellectual property rights. Company grants you a limited, personal, non-exclusive, non-transferable license to access the Program and Materials for your own personal and non-commercial use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, sell, distribute, duplicate, lease, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Program or Materials in any manner or medium (including by email or other electronic means). You shall not remove any copyright notice or author designation from any part of the Program and Materials.
REFUND POLICY
You may receive a full refund of your purchase price if you notify me at [email protected] within 30 days after you purchase the program. Note that this is after the purchase date, not the first date you begin viewing the materials. It is your responsibility to notify me within the 30 days after purchase. I have up to 30 days to issue your refund. I have the right to have you complete a customer satisfaction survey before refunding your purchase. After 30 days, your purchase is not refundable. Note that this refund policy only applies to the online program; it does NOT apply to grief coaching or other professional services offered by Dr. Troyer.
If you have signed up for a payment plan, you hereby authorize our continued access to your financial information stored by our third party financial processing company referenced in this Agreement until your payment plan is complete, as set forth in Your acceptance of the purchase terms upon checkout.
NON-DISPARAGEMENTIf you are found to be slandering, libeling or otherwise disparaging our Company, me, Program(s) or related materials at our discretion, you will be immediately removed from the Program(s) and any related communications. I reserve the right to file a civil claim of action against you for any such damaging actions you take that materially harm our Company.
CUSTOMER SUPPORT
Email support for the Program will be available at [email protected].
LAWFUL PURPOSES
To access or use the Program, you must be at least eighteen (18) years old and have the requisite power and authority to enter into these Terms of Service. You may use the Program for lawful and legitimate purposes only. You agree to be financially responsible for all purchases made by you, You shall not post or transmit through the Program any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
I reserve the right to refuse access to the Program to any person or entity, without the obligation to assign reason for doing so. I may at any time change or discontinue any aspect or feature of the Program, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. I reserve the right to immediately remove you from the Program without refund if you violate these Terms of Service.ERRORS, INACCURACIES, AND OMISSIONS
Information provided about or in the Program or Materials is subject to change. Company makes no representation or warranty that the information provided, regardless of its source, is accurate, complete, reliable, current or error-free. Company disclaims all liability for any inaccuracy, error or incompleteness in the Program or Materials.RELATIONSHIP OF THE PARTIES
You agree that Company is acting as an independent contractor and that no partnership or joint venture is created between us.
DISCLAIMER; STUDENT TESTIMONIALS AND REVIEWS
In accordance with the FTC guidelines concerning use of testimonials in advertising, please be aware of the following: Your results using the tools and techniques the Company provides in the Program may vary from former user’s testimonials. Testimonials or reviews appearing on this site are actually received via text, audio, or video submission. They are individual experiences, reflecting real life experiences of those who have used my Program in some way or another. However, they are individual results and results do vary. Your results will be based on many variables, therefore the Company cannot guarantee your results, nor am I responsible for your success or failure. By purchasing the Program, you accept, agree and understand that you are fully responsible for your progress and results from your participation and that I offer no representations, warranties or guarantees verbally or in writing regarding your health or results of any kind. The Company does not guarantee that you will get any results using any of my ideas, tools, strategies or recommendations, and nothing in my Program is a promise or guarantee to you of such results. It is my hope that you are successful in the GriefPlan Online program; however, in acquiring any new knowledge, it takes time, effort, and dedication.
The Program or Materials may contain links to third party websites and resources. You acknowledge and agree that I am not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Company. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.AFFILIATE LINKS & RELATIONSHIPS
I may include links to products or services with whom I have an affiliate relationship. These connections will be made explicit with the offer either through a video or written text. I am not responsible or liable for the services that outside vendors provide.
LIMITATION OF LIABILITYYou agree that under no circumstances will the company or I be liable for any indirect, special, consequential, or punitive damages (including lost profits) arising out of or relating to these terms of service or the transactions it contemplates (whether for breach of contract, tort, negligence, or other form of action) and irrespective of whether the company has been advised of the possibility of any such damage. in no event will the company’s liability exceed the price the customer actually paid to the company for the program.INDEMNIFICATION
You shall indemnify and hold me harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms of Service, or any use by you of the Program. You shall provide me with such assistance, without charge, as I may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as I deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
ENTIRE AGREEMENT; WAIVER
The Terms of Service constitutes the entire agreement between you and the Company pertaining to the Program and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of the Terms of Service by Company shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Company.
I reserve the right to update my Terms of Service at any time. Such amendments are effective immediately by me posting the new Terms of Service on this Program website at www.griefplan.thinkific.com. Any use of the Program by you after an amendment is made means you accept these amendments.
EFFECT OF HEADINGS
The subject headings of the paragraphs of the Terms of Service are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
SEVERABILITY
If any term, provision, covenant, or condition of the Terms of Service is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms of Service shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
ASSIGNMENT
Nothing in these Terms of Service, express or implied, will confer upon any person or entity not a party to these Terms of Service, or the legal representatives of such person or entity, any rights, remedies, obligations, or liabilities of any nature or kind whatsoever under or by reason of these Terms of Service, except as expressly provided herein.